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eBay Item Description:Condition Breakdown are as follows:Exceptional - Device is in Exceptional condition with our most minimal wear.  These used devices will have wear that is not easily seen at first glance.  This may include micro-scratching (must be held at the right angle in the light to be seen) and minimal wear on the body that will not be easily seen or felt.  Device is 100% functional with a clean ESN and backed by our 30 day warranty.Excellent - Device is in excellent cosmetic condition and displays minor wear which may include minor frame wear and some scratching.  The wear will not be excessive and will not affect the functionality of the device in any way.  These devices are covered by our 30 day warranty and guaranteed to have a clean ESN for the carrier in the title.Good - Device is in good condition with moderate wear.  Device will include some scuffing to the frame/body of the device as well as a few scratches on the glass.  Device will be 100% functional with a clean ESN and backed by our 30 day warranty.Fair -  Device will have wear that is visible and more spread throughout the device.  This will include scratching and scuffing on the frame/body of the device as well as the glass.  Device is guaranteed to be 100% functional with a clean ESN and is backed by our 30 Day warranty.Acceptable - Device will have heavy wear that is clearly visible throughout the device.  This will include scratches, scuffing, discoloring, and other signs of heavy cosmetic wear.  The device is still 100% functional with a clean ESN and backed by our 30 day warranty.Chipped Paint - Device will have discoloring of the laminate under the glass caused by the laminate coming loose under the glass.  Body will be in various stages of wear and the best condition of these will be sent first.  Device is guaranteed fully functional with a clean ESN and backed by our 30 day warranty.Whats included?:​​​​​​​DeviceGeneric ChargerBatteryOur Goal Our goal is to provide quality devices at affordable prices.  With over 1,000,000 devices sold we have come to learn a thing or two about quality and service.  We provide professional products with personal service.  Each order is packaged with care and a quality check is performed no less than twice on each order.   Returns We guarantee our products!  If there is any issue we will provide a prepaid return label that will get the device back to us in 2-3 Business days.  All returns are processed within 1 business day.  You can return a device for any reason, no questions asked! FAQHours of Operation Q:  Is this deveice unlocked?A:  The device will only be for the carrier in the title.  If the device is unlocked it will be stated in the title.  If we are not selling it as unlocked, it is likely the device can't be unlocked through the carrier and is only being sold for the carrier in the title.Q:  Will an unlocked device work with my carrier?A:  Unlocked devices typically only work with GSM carriers.  This would include carriers such as AT&T, T-mobile, Metro PCS, Cricket, and other GSM carriers.  These devices do not work with CDMA carriers such as Sprint.Q:  If this is a Sprint device can I use it with other carriers such as Ting, Freedompop, and others?A:  No, unfortunately most Sprint devices are not eligible for free unlocking for these carriers.Q: Does the device come with a Warranty?A: Yes, at a minimum we cover all of our devices for 30 Days from the day you receive your device.Q: Why is my device not working?A:  While we do our best to check all devices using the latest techniques, sometimes devices can break or an issue can be missed.  That is why we offer a no questions asked return policy and provide a prepaid return label in every order.  We love our customers and would never leave you with a faulty device or an unwanted device.Q: Can I upgrade my shipping speed?A: Yes, you can by selecting Express at checkout.  There will be a fee for express.  Priority and First Class are offered at no cost to you.Q: When will my item ship?A:  We ship all orders the next business day.  Our batch of orders is automatically loaded at 5AM EST and will import all of the orders from the previous day.  We then begin pairing and printing labels as quickly as we can.  You will receive an email with tracking when your label is printed. We are happy to help Monday - Friday 9:00 AM - 5:00PM EST PaymentShippingTerms and ReturnsPaymentShippingTerms and Returns We are proud to accept PayPal Payments.  We stand so strongly behind our products that we proudly offer the protection of PayPal and the eBay buyer protection.  Shop with the certainty that your purchase is covered! We offer FREE shipping on all orders! Your order will be dispatched within 1 working day of receiving payment (Monday-Friday).  Express options available at checkout.   Priority Mail will arrive in 2-3 Business Days Express will arrive in 1-2 Business Days First class 5-7 Business Days   Arrival may vary by location and local post office. Terms: Returns Accepted within 30 Days of receipt.  We will gladly offer an exchange if one is available or a full refund.  A return label will be provided for any device with faults.  If the fault you are claiming can't be found, a refund will be issued less the cost of the return label.  If you simply change your mind, we will accept the return as well.  You will be responsible for return shipping.  After we receive the device back, we will issue a full refund. Chances are most issues may be resolved by a quick google search into your new product, however some we may not be able to.  If for any reason we can't help you remotely we will issue a priority return label which would get your device back to us in 2-3 days of being mailed.  Once we receive the device back we will typically work on your return the same business day.  We are unable to ship to a different address after you have placed your order.  If you need to cancel your order, we will do our best to accommodate but make no guarantees that we will see your message before your order ships.  For best results you must submit an official cancel request and not pay for your order.  We love to help because we love our customers.  Should you have any questions or concerns, please do not hesitate to contact us.  We are always happy to help M-F.  

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